Client shows how Sky Cable customer service representative handles complaints

Sky Cable is in hot water after one of its clients posted on Facebook a video of himself talking to the cable provider's customer service rep which didn't end well.

On the onset of the video the client was seen talking on his phone to the CSR. The client started calm. He told the CSR that he already made a call a day before. But because he did call many times asking to cut his line if the signal didn't come back (poor connection as it suggests) and most of the time nobody answered him not to mention the phone bill, the tone of his voice changed. He said he was transferred many times yet his complaint wasn't addressed - and those who were able to answer his call were rude. 

The client who uses Tito Mike as his Facebook name wasn't done expressing himself when suddenly, a voice recording was heard. He was put on hold without letting him know.

Comments on the video started to flood with a certain Reynald Jaspe Pintor defending the CSR.

But another commenter insisted that it's the CSRs fault.

The video was first uploaded by Tito Mike on June 26. It was then shared by TeeFM on June 30. At the time of writing the video garnered 9,525 likes and 2,486 shares.

Who really is at fault? Watch the video below.

Four Farangs share in Thai why they love Thailand

While Thailand can be sometimes difficult to deal with especially Bangkok's heavy traffic, some foreigners are actually oblivious of this. 

The Land of Smiles offers them a sense of belonging, peace and happiness; something they always miss and look forward to whenever they're in their home country. For them, Thailand is home!

For more than 7 years of living and working in Thailand I consider the kingdom as my home, too. It was a witness when I met my wife, when my daughter was born, and when my career as a university lecturer reached its full swing (at least that's how feel even today).

Perhaps you feel the same way I do just like the four foreigners speaking in perfect Thai as to how they developed a sense of belonging in Thailand. It was nice to see them say good things about their home, my home - our home!

“A house is about the construction but if you ask me what home is, it’s all about the feeling,” American dude “Luke” says.

Who wouldn't like the friendly and hospitable Thai people? The amazing food from dusk till dawn? These are just but a fraction of the many wonderful things about Thailand.

“We cannot choose where to be born, but we can choose where to live, and I choose Thailand,” Mina from Germany says.

Yes, the kingdom has its share of bad stuff too just like any other country in the world. But I personally believe the good stuff outweighs the bad. After all, home is where peace and happiness abounds.

I found my peace in Thailand. Have you?

The father who I thought hates me actually loves me and wish me nothing but success!

Fathers show their affection to their kids by praising them, telling them good stuff, giving things they like, etc.. But just because some fathers aren't showy and hide their feelings doesn't mean they're not good fathers. They also want their children to stand on their own, be proud of themselves, and live their lives pleasantly.

I know it's a day past Father's Day, but it's better late than never. And if the video below doesn't bring you to tears, then I'm afraid nothing will. 

Student honors teachers with 1 million baht in cash

In Thailand most schools in the beginning of school year celebrate "Wai Khru," Thai ritual in which students pay respects to their teachers in order to express their gratitude and formalize the student–teacher relationship. As a sign of respect, students offer flowers, candles and joss sticks.
But one student in Ayutthaya offered his appreciation to his teachers differently by showing cold, hard cash of THB1 million. 
His name is Chaiwat Kaewthong, a 19-year-old student of Ayutthaya Technology College.
A serious Chaiwat (right) and a funny friend (left) - sorry, wrong adjective used, but definitely the same people :)
Before he laid out the 1 million baht and piled bundles of cash to honor his teachers, the school principal had to call security guards.
According to Chaiwat, he wasn't trying to show off how much money he has. In fact, it belongs to his grandmother who allowed him to get the cash from her safe. "Take good care of the money," said his grandmother to him.

The school's principal Arthit Chukittikul, was glad the students know how important the ceremony is for the teachers and how much students value their mentors, however, he worries that bringing a lot of money isn't safe.
The money was only used as a ritual display - or - whatever! Because after the ceremony, young Chaiwat stuffed the million baht cash back to his backpack and off he went, perhaps to return the money to his granny.
Source: MCOT, Coconuts Bangkok

Meet the little girl who returned 5 baht to 7-Eleven

Sarisa Komoltree became an internet topic of discussion hours after her little act of honesty went viral. It can be recalled that the 11-year-old girl wrote a letter to a 7-11 store to return the THB5 extra change.

Reporters tracked down Sarisa's whereabouts to get to know her more. They found her at her school on Wednesday where she had an open interview and told the reporters she felt bad about receiving the money that didn't belong to her.

"When I found out I got THB5 extra change, I felt very uncomfortable," Sarisa said with a very serious face. "It's their profit. It's not my money. So I decided to return it."

The cute Prathom 6 student said she went to the 7-Eleven on Supasorn Rangsan road in Hat Yai last month with her father because the branch had more books, and she liked to buy books from this particular store. Her good deed was encouraged by her father Chanapai, who suggested she write the letter. ThaiPBS reported.

“My daughter wanted to return the money, but I told her it’s probably not worth driving to the store because it’s far from our house, so we wrote a letter,” Chanapai said.
Sarisa’s good deeds have been admired by the people online and offline alike.

“The government should pay attention to such kids,” user “Peuk” said.

Correction: Dek Ying (Sarisa's nickname) is 11-years-old and not 5 as what previously reported.

Source: ThaiPBS, Coconuts Bangkok

Thailand does it again with "Pray for Anna' in Thailand" commercial

Anna is a tourist who, according to some people she recently met, was a lovely lady. She visited Thailand to see her boyfriend. But twenty four hours after she arrived, she became totally paralyzed, unable to speak and move.

Find out why from the video below.

So be careful whenever you're in the Land of Smiles. Otherwise you can have a "Jawbone Syndrome." Remember, there are millions of flavors in the country 24 hours a day. 

Tourists must be aware at all time, THIS IS THAILAND! :)

Infographic explains why Kasikorn Bank will completely shut down in July

Three days ago I posted an announced made by Kasikorn Bank titled KEEP EXTRA KASH AND KOINS, to let our "kababayans" be aware of the bank's scheduled systems upgrade next month.

When this happens only credit cards will work. Other cards from Kasikorn like ATMs won't. It is therefore a must to keep some cash during the affected days, especially if Kasikorn is the only bank you have an account with. It will start at 10 pm Friday July 17th, through 10 pm Sunday July 19th.

For us to better understand as to why the bank will shut down their system, here's an infographic written in English.

Health Ministry confirms first MERS case in Thailand

Middle East Respiratory Syndrome (Mers) is a deadly virus responsible for the deaths of 454 people in Saudi Arabia and 23 people in South Korea. And just today, Thailand confirmed its first case of Mers. Here's a report from Straitstimes.com


BANGKOK (REUTERS) – Thailand confirmed its first case of Middle East Respiratory Syndrome (Mers) on Thursday, becoming the fourth Asian country to register the deadly virus this year.  
Public Health Minister Rajata Rajatanavin told a news conference that a 75-year-old businessman from Oman had tested positive for Mers.
“From two lab tests we can confirm that the Mers virus was found,” Dr Rajata said, adding the man had travelled to Bangkok for medical treatment for a heart condition. “The first day he came he was checked for the virus. The patient ... contracted the Mers virus.”
The health minister said 59 others were being monitored for the virus, including three of the man’s relatives who travelled with him to Bangkok.  
Mers is caused by a coronavirus from the same family as the one that triggered China’s deadly 2003 outbreak of Severe Acute Respiratory Syndrome (SARS).  
The vast majority of Mers infections and deaths have been in Saudi Arabia, where more than 1,000 people have been infected since 2012, and about 454 have died.  
Last month, a Mers outbreak erupted in South Korea resulting in 23 deaths so far. A total of 165 people have been infected and 6,700 people are in quarantine.  
But there have been signs that the outbreak, the largest outside of Saudi Arabia, may be slowing in South Korea. The daily number of new cases has dropped to single digits this week compared to as many as 23 last week.
Three were reported on Thursday – the lowest number since June 1.  
All of the infections known to have occurred in South Korea have taken place in healthcare facilities. Three hospitals have been at least partially shut and two have been locked down with patients and medical staff inside.  
China and the Philippines have also reported one Mers case this year.  
Earlier, Thailand’s Disease Control Department said it was screening travellers at 67 points of entry.
“We are checking 67 ports including land, sea and air,” said Dr Sophon Mekthon, secretary-general of Thailand’s Disease Control Department. “We’ve told all hospitals in Thailand to be on alert. Those who come back from the Middle East and South Korea must be checked thoroughly.” 
Be safe, kabayan!